Mindtree Mega Off Campus Drive
Positions: Junior Engineer ( | PAN India/BE/ B.Tech)
Job Location: Hyderabad/ Bhubaneswar/ Chennai/Bangalore/Pune
Salary: ₹ 2.75 LPA (Stipend during Training: 21,000/- per month (Rs. 6,000/- would be deducted monthly while at Kalinga for stay and laundry).
Joining Location for Training: Bhubaneshwar, Mindtree Kalinga.
BE/ B.Tech (CS, IT, IS, Electronics++)
Candidates with 60% (10th class, 12th, and Degree).
Roles and Responsibilities:
Should have an understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc. Prior Experience in infrastructure monitoring will be an added advantage
Be responsible for queue monitoring and acknowledging tickets.
Assigning tickets to next level of engineers as per the category of tickets
Troubleshooting server issues & network issues.
Incident management and client handling skills.
Support on call, ready to work any shift as per the project needs from any Mindtree location.
Basic application support knowledge
Excellent written and oral communication.
Ability to work independently, be adaptable to change and varied working hours
Ready for 24/7 support, rotational shifts
Ability to take quick decisions, like when to escalate a ticket to next level
Ability to comprehend the issue and act with swiftness
Individual must be flexible to work for extended hours if required.
Candidate will be given a detailed offer letter (through the mail)
Post successful completion of training/assessment at Kalinga, Date of Confirmation and on-boarding into Mindtree
Apply Link:- https://www.myamcat.com